bookmark_borderQuality Markets.

When I lived in Western New York State, the Quality Markets supermarket chain was using Sweda cash registers with scanning. Depending on the age of the store, there were two versions of these cash registers. The earlier registers had impact printers that were rather loud but seemed to have the entire alphabet at their disposal when printing out the receipt. Newer stores had newer registers running what appeared the be the same software, but with dot-matrix printers handling the printing.

The cashier’s display was a basic guidance panel with numbers and lights, while the customer display was a full alphanumeric display showing the items being scanned. There were “flip cards” on the left side of the register that handled PLUs like produce and such, the “flip cards” triggering a switch the basically acted like a “shift key” so the same key could be used for multiple items. The card had a hand- or typewritten description of the item in question.

I don’t recall seeing the older Sweda systems elsewhere, but Shaw’s Markets in Massachusetts had the newer version with dot-matrix printers into the early 1990s.

I found this photo online of the older Sweda setup. I don’t think it’s a Quality Markets, but the registers are identical. I believe it’s the Sweda 80S system with two back office computers in the back made by Data General.

Photo from The Free Dictionary.

bookmark_borderSweda 800.

In the late 1950s through the mid 1980s, many store chains used the Sweda Model 46 Dataregister at the checkout. These registers were the usual mechanical cash registers of the time with an additional mechanism on the left hand side. This extra mechanism punched a ribbon tape that would later be fed into a mainframe off site; the ribbon tape typically contained inventory information.

In the early and mid 1970s electronic systems began replacing these mechanical counterparts. Companies such as Data Terminal Systems, IBM, Singer-Friden, TRW, and Pitney-Bowes introduced new electronic point of sale systems into the market. Mechanical cash register manufacturers such as NCR and Sweda also began introducing electronic systems to the space.

I mentioned in a previous entry that the local Two Guys store at Northern Lights Plaza north of Syracuse, New York had electronic cash registers of some sort and I was pretty sure they were made by Sweda. A photo of a standard Two Guys checkout gives us a small glimpse at these registers.

I can’t find a Two Guys receipt from this era, but I previously featured a Bradlees receipt from that time frame that had the same distinct font I remember from the Two Guys receipt.

After some digging around on the Internet, I finally found an up close photo of one of these registers. The cash register is part of the “Sweda 800/80 system”. WT Grants apparently used this system before closing up shop in 1975. This is interesting to me, because the Two Guys at Northern Lights moved into a closed up WT Grants store at the same location.

From a Facebook search from a user in Mexico.
Back office computer

I’m still on the hunt for scans of old Two Guys receipts to confirm my research, as well as any other photos from the chain. I don’t know if Two Guys use of Sweda 800/80 registers was common to the chain, to the region, or to a particular store. At the time, many of the department store chains had varying register systems depending on region or location.

bookmark_borderSweda 76.

I found a listing for this Sweda 76 on Craigslist. It’s currently for sale in the Denver area. It’s never been used and was pulled for its original box for these photos.

I know this model and features from identical registers at Ames Department Stores’ service desks before the chain converted to the IBM 3680 Programmable Store System in the early 1980s. I can’t make out all the buttons in the left hand column, but the top two refer to layaways, and the bottom two (in the “4” and “3” row) are for inventory purposes. The features on this Sweda 76, and similar features on the Sweda 46, were used for inventory tracking purposes. The mechanism on the very left is for a punch tape that was removed and sent to a main office for routine scanning into a mainframe. The two inventory buttons are for “double pass” items. The cashier would enter two sets of numbers when ringing up these “double pass” items, usually in softlines. First pass would be an inventory number and the second pass would be the department or class along with the price. At least that’s the way Ames did it.

I suspect the other two buttons are related to refunds and other service desk functions. At the time, Ames handled layaways at the service desk. It would be later in the chain’s history that it would be moved to the back of the store with its own counter.

bookmark_borderTake Another Look at Zayre!

From the Zayre Store Appreciation Group on Facebook.

In the beginning days of this site I wrote a fairly brief history about Zayre’s first inventory point of sale control system when we were taking a look at Ames and the purchase and integration efforts of the chain. When Ames purchased Zayre, the company was running NCR 2552 cash registers across the chain, presumably with NCR 726 Minicomputers supporting the efforts on the backend and handling the communications duties with mainframes and the like. Like Hills and Jamesway (among others), Zayre used two-digit department numbers, and added a four digit “style” number for their SKU. Because of the proprietary nature of the NCR solution, a receipt from Hills or Bradlees running the NCR system would have pretty much the same format as a receipt from Zayre. I have found no evidence of Zayre running older NCR 255s or another solution from another manufacturer in any of their stores. All signs point to NCR 2552s. If anyone knows to the contrary, please feel free to comment so I can research further.

Prior to the move to the NCR electronic/computerized system, Zayre was using Sweda Model 46 registers at the checkouts and Model 76 at the service desk. Other chains did the same thing during this era. The Sweda registers provided inventory information by punching an optical tape that would be unloaded and sent to a central office for processing by a mainframe. Zayre used two-digit department numbers and some of their items used a “double-pass” system, where a further inventory control number would be punched into the Sweda register before the department and price were rung up. I don’t know if Zayre used all the keys on the keyboard or just two digit first-pass/style numbers for items, still doing research in the area.

Typical Zayre receipt from a Sweda 46. From the Zayre Stores Appreciation Group on Facebook.

Zayre used department 90 for sales tax. I wonder if this was because it was the upper left-hand key on the keyboard, as Ames did the same thing with their classification three digit class numbers, using 900 as the class for sales tax. After the move to the NCR 2552 registers, when a cashier entered the amount tendered, the register would briefly show the tax amount, for example “90 0.42”, on the display before showing the change or balance due.

Unfortunately, the receipt above doesn’t show any evidence of a “double-pass” item, normally there’d be a notation of CM or something similar in the very left-hand column.

Sweda Model 46 cash registers at a Zayre store. Interesting angle of the register on lane 2, I’ve never run across a Sweda register that looked like that. Courtesy of Zayre Stores Appreciation Group on Facebook.

The Sweda 76 Cash Registers provided more functionality than the Sweda Model 46 registers typically found at the checkouts. At the time, department stores tended to process layaways up front at the service desk, and the Sweda 76 registers were configured to handle layaways and returns. The Sweda 76 also used a double wide receipt tape.

From the Zayre Stores Appreciation Group on Facebook.

On the receipt above you’ll see “CC” on the left hand column of the receipt. I’m not sure if this refers to a double pass item or something else.

From the Zayre Stores Appreciation Group on Facebook.

Here’s a photo of a service desk at Zayre after the conversion to the NCR 2552. The NCR 2552 was a modular cash register. At the checkouts, Zayre typically put the cash drawer under the counter facing the customer, the register on a stand at a 45º angle to the counter and the printers where a full cash register would normally be situated. The checkout counters had little cubby holes for documentation (rain checks, charge slips, etc) placed above the printers for the NCR 2552. When Ames bought the chain and converted the infrastructure to IBM 4680 OS and IBM 4683 registers, the cubby holes were partially blocked by the height of the IBM registers.

Curiously, Zayre did not use NCR as their vendor of choice for their front-end systems for their other chains TJ Maxx or BJ’s Wholesale Club. Embracing EDI or Electronic Data Interchange in the mid 1980s, the front-end systems were just part of an orchestrated, distributed networking system for the chain. The backend was supported by several different vendors including IBM 308x mainframes, NCR systems, and Digital VAX/VMS systems. Zayre began introducing scanning in 1988, shortly before their acquisition by Ames.

I am happy to have found the Zayre Stores Appreciation Group on Facebook, affording me the opportunity to fill in some gaps after browsing through photos and memories from former employees.

bookmark_borderAmes Converts Zayre.

In the late 1970s, the Framingham, Mass. based Zayre Discount Department Stores renovated all of their stores to a new “orange and brown” decor, complete with an orange asterisk and a mixed case logo, the last logo that would be used with the department store chain. At the time, like other department stores of the era, Zayre was using Sweda Model 46 cash registers with inventory control capabilities. The registers would punch inventory information on optical tape and the tape would be sent to the main office to be fed into a mainframe. Zayre used two digit department numbers for tracking purposes.

Screencap from a 1981 Zayre Commercial.

In the early 1980s Zayre moved into the electronic era but in a seemingly unified way. While several other discount chains were using a mix of point of sale systems (for example, Kmart used a mix of NCR, IBM, and Data Terminal Systems at the time), Zayre moved to NCR 2552 cash registers up front with a pair of NCR 726 minicomputers in the back. Zayre opted to use the NCR 2552s in a “distribution fashion”: the cash drawer was mounted under the checkout counter that faced the customer, the printer (with three print stations: receipt, journal, and form) sat where the entire cash register would normally sit in a traditional checkstand setup, and the keyboard and display were mounted on a pedestal at the corner of the checkstand. Unlike the IBM 3680 Programmable Store System at the time, the NCR 2552 (and its older counterpart, the larger NCR 255) used a standard keyboard layout. Many of the keystrokes required for a Zayre transaction would mirror the same keystrokes for the same transaction at a Hills store using the same equipment. Unlike the older NCR 255s, the NCR 2552s allowed the cashier to see numbers on the display as they were entered into the cash register.

Like on the Sweda mechanical cash registers, Zayre used two-digit department numbers. Further inventory control was maintained by a four digit “Style” number. “Generic” entries, like a candy bar in department 91 but without a “style” (or SKU) number, would be entered with the department number repeated twice as the style, so candy bar would be entered 91 [DEPT/STYLE] 9191 [DEPT/STYLE], the function key being to the left of the number pad.

Transaction #4135 by cashier #310 on register #10.
The only time I’ve seen an item description on a Zayre receipt. I need to research this further. Apparently electronics was register 25.

In 1988 Ames Discount Department Stores purchased the approximately 400 stores in the Zayre chain. After closing about a fifth of those stores, Ames began the task of converting the Zayre locations to new systems. At the time Ames was still using the IBM 3680 Programmable Store System, a system no longer manufactured by IBM, as IBM had introduced IBM 4680 OS, the IBM 4683 and 4684 cash registers, and General Sales Application. Without 3680 hardware available, Ames decided to go ahead and install the IBM 4680 system in 315 former Zayre stores… in 120 days in 1989. The reasoning for the move was the Zayre NCR system didn’t do what Ames wanted it to do and the IBM 4680 system would be fine since at the time, the stores didn’t communicate with one another.

Computerworld, October 1989.

Ames sent training coordinators to the Zayre location, advising them they were now going to be training on IBM 4680 GSA and the learn the system. General Sales Application was modified to work a lot like the IBM 3680 Programmable Store System that was in use at the legacy Ames stores, and while GSA was designed for scanning, Ames opted to not use scanning.

IBM 4683 in a former Zayre location (note the orange checkstands). This screencap from a training video is from after Ames added scanning to the registers in the early 1990s. The original implementation did not include scanning.

When Ames implemented the new registers for the change over from Zayre to Ames there was a mix of inventory marked with Zayre pricing information while others were marked with Ames stickers. The new IBM 4683 registers had a similar keyboard layout to the IBM 3683s at the legacy stores. The “SKU” button was actually labels “AMES SKU”. Zayre department and style information was entered as DD00SSSS where the two digit department number was followed by two zeroes and then the four digit style number. The cashier then pressed ENTER instead of SKU, before entering the quantity and/or the amount of the item.

At the time, Ames was using the slogan “It pays to shop at Ames Everyday!”. Before Zayre stores were converted to the Ames nameplate but after the registers had been changed over the new system, receipts printed “It pays to shop at Zayre Everyday!”.

The layout of the Zayre receipt is similar to what Ames used on the IBM 3683 systems, with the exception of the header and footer information, which matched the typical General Sales Application layout. At the top of Bradlees, Walmart, and other chains using the same system at the time you’ll see the “CASH-1” designation.

The way you can tell the difference between the 3683s and the 4683s is also the tender information being left justified and the print quality being (surprisingly) not quite as good as found on the older machines.

Customer feedback during the changeover conveyed frustration with the new cash register system at the former Zayre locations, as they were slower than the older NCR systems they replaced.

Ames officially changed the Zayre stores over to their new nameplate in November 1989 (though some of my research disputes this as well). The receipt footer was modified to It Pays to Shop At  Ames Everyday with an extra space between “At” and “Ames”, where Zayre had been five characters long.

Scanning would be introduced a short while later, at first with the newer IBM 4683 General Sales Application registers at the former Zayre locations, followed by a significant upgrade to the older IBM 3680 registers. The older registers would get a new keyboard layout and workflow, and the “Ames” logo at the top would disappear in favor of the standard “AMES” in all caps. Curiously, the store in my hometown (store ) printed the store address at the top of the receipt as well, but I didn’t see this at other locations.

A receipt from an IBM 3683 running the newer software in its last days before the entire chain was standardized. Courtesy of a Facebook group.

bookmark_borderMechanical.

My overall interest in computing equipment kicked into high gear when the Ames Discount Department Store chain opened in my hometown. It was September 1978 when the store opened, and I remember shopping there on opening day. To handle the crowds, several temporary checkout lanes had been installed near the exit of the store. These supplemented the four regular checkout lanes and the service desk.

At the time Ames was still using mechanical cash registers with inventory tracking capabilities. When the store opened it looked like some of the cash registers were not new. Some were darker in color than the others. After a few visits and my typical study of receipts, I found differences there too. While many of the receipts had a header and footer that THANK YOU and CALL AGAIN (very generic), some of the older registers printed an old Ames logo that looked like kids building blocks.

The cash registers were made by Sweda and resembled this register I had a couple of years ago.

There were a couple of differences from the register shown in the photo. First of all, Ames utilized a three digit class system for their inventory, so the fourth row of inventory numbers on the right side (positions 1000, 2000, and 3000) did not exist on the Ames registers. Instead, there was a second “Mdse Number” button where the 3000 button is shown above.

If you look on the left hand side of the register, you’ll see a small plastic window. The mechanism on that side of the register punched a data tape. Here’s a sample in a photo from Wikipedia. These registers used the narrower version of the tape shown on the left.

As cashiers rang up items they would enter the three digit class number on the left side of the keyboard and the amount of the item on the monetary keys. Other department stores did the same thing with Sweda registers, but the stores we frequented that also used this type of cash register usually had two-digit department numbers instead of the three numbers used by Ames.

In some instances, usually with clothing purchases, Ames tracked that inventory with “double pass” items. This is when the two modifier keys were used. For example, a garment might be marked 112 237 and the price. The cashier would press the top modifier key and punch in 112 with no monetary amount and hit the motor bar. The cashier would then press the bottom modifier key and punch in 237 and the price of the item.

I believe the use of the modifier buttons punched a special flag on the punch tape, perhaps indicating the “beginning” and “end” of the data for an item sold. I don’t believe the sale amount was recorded on the tape; a cursory inspection of the cash register I had seemed to indicate only inventory information was punched into the tape. On the rare instance that I was able to get my cash register to ring something up it would only punch four characters on the tape when ringing up an item.

The data tapes would be removed on a periodic basis and sent to a processing center. The spools of tape in the register were very long.

The cash registers were incapable of subtraction, so if an item was rung up wrong, the cashier would total out the sale and start over, saving the first receipt to be voided. This where the red VOID key was used. They’d ring the sale up all over again under the VOID key instead of the A key. It was then up to the managing team to take VOID totals and do the necessary math in the back office to balance the cashier’s drawer. I’m sure the data tape was also punched to indicate it was a void, which would put that inventory back into circulation.

Years ago I read a newspaper article about the Zellers chain in Canada; they had “triple pass” items where three codes were entered for an item.

Each of the registers at Ames were numbered with a unique number that appeared on the receipt. I remember Register 1 would print “984” up the right hand margin of the receipt. One of the older registers printed “017”. After a few visits I was able to determine which register belonged to what checkout lane. On the rare occasion a cash register was swapped out (due to mechanical issues or whatever), I’d have to figure out which checkout lane the register belonged to.

Ames held onto these mechanical Sweda registers into the 1980s. When Ames bought the Big N chain a year or two after the store opened in our town, we visited a former Big N that had been turned into an Ames. They did not have Sweda registers but instead ran with the venerable NCR Class 5 machines. The Class 5 registers also punched a tape and all of the same class number practices were in place. The only difference was the NCR Class 5 registers printed a “TX” (for tax) indicator on the receipt; the Sweda registers just showed tax as another item. Class 900 was used on both types of machines.

When Ames made the leap to electronic cash registers they moved to the IBM 3680 system with IBM 3683 and 3684 cash registers. I’ll be writing about that in a future blog entry.

Incidentally, the Sweda cash registers at a nearby Jamesway department store were inherited from the regional chain they purchased, which was called Westons. I remember going to Jamesway after the change over and seeing they were using the same registers. Something had been modified to prevent the “Westons” named being printed on the receipt but otherwise they worked identically to the way Westons had originally ran the inventory.

Computerized inventory with mechanical cash registers. I find the approach to be quite ingenious considering the equipment available at the time.

bookmark_borderThe Sweda Distinctive Font.

Found through a Google search.

When my interest in cash registers became apparent to my mother and grandmother, they began purposely saving receipts so I could study them. If in attendance at the time of checkout I would associate the keystrokes I had observed the cashier doing on the cash register with the actions I saw printed on the receipt. Luckily, I have a very good memory and after one or two passes through a checkout I was able to memorize the layout of a cash register keyboard for that particular model in a particular store. As time goes on I can’t remember the keyboard layouts like I used to, but I do remember differences from store chain to chain and I mostly remember where the most important buttons (SKU, TOTAL, CASH TEND) were located.

I found the receipt shown above when doing some research on Bradlees back in the day. Being a native of Central New York, I wasn’t introduced to Bradlees until I moved to the greater Boston area in the latter half of the 1980s. However, when I saw this particular Bradlees receipt online I immediately knew what kind of cash register had generated the receipt, it was an electronic point of sale system by Sweda, the same system used by the nearby Two Guys when I was a kid.

Two Guys moved into the former W.T. Grants at the Northern Lights Shopping Center in North Syracuse, N.Y. in the mid 1970s. I remember it feeling like it was a big deal because the Grants building would no longer be empty and Two Guys was an up and coming department store chain from downstate and New Jersey.

Image courtesy of SyracuseNostalgia.com

The distinct font found on the receipt generated by the Sweda POS system made it easy for me to identify which stores were using that system. Sweda was easy for me to remember, there were tons of Sweda mechanical cash registers in the various department store chains in the area. This was the first time I remember seeing an electronic Sweda cash register.

I don’t remember a lot outside of the distinctive print from the register. I have a hazy memory of the registers having two drawers and the Cash Tendered key being up in the upper left hand corner of the keyboard, one marked “A” and one below it marked “B”. As far as the accuracy of that hazy memory, well that’s anyone’s guess.

Sweda did not make a huge splash in the electronic cash register business and they were quite rare to find when visiting various stores. NCR, IBM, and Data Terminal Systems were all much more prevalent from my point of view in Upstate New York, however, I did encounter some Sweda scanning systems at Quality Markets in Western New York, though without the distinctive font shown on the receipt above. Shaw’s in Massachusetts also used Sweda scanning systems around the same time.

The only photo I’ve been able to find of one of these Sweda machines is shown in this photo from a Two Guys closing sale in 1980. If you look in the lower right hand corner of the photo you can see a Sweda cash register, the housing being rather distinctive and fitting the design language of standalone Sweda registers of the time.

Photo courtesy of The Morning Call.